Zoho CRM to
Direct SMS Extension

Send up to 100 SMS messages with a few clicks from your Zoho CRM. Automate the communication process & track replies without compromising business time & effort!

Direct SMS integration for Zoho CRM offers top-notch messaging features that facilitate marketing efforts, save agents time, and streamline communication, reinforcing customer retention rate.

Use Cases of Direct SMS to Zoho CRM Integration

SMS messages have a 98% open rate, putting the text messaging media on the front line. But you need to know what feasibilities the SMS gateway offers. Various industries can use SMS marketing to reach customers and promote their products or services. Apart from marketing, text messages for regular business communication can be a solid deal regarding deliverability and getting responses (45% response rate). Here are a few use cases Direct SMS extension offers to its users:

Text blast is an efficient way to communicate with customers in the quickest time possible. And for a good reason— a single click sends messages to multiple customers.

With Direct SMS for Zoho CRM integration, SMS marketing is more convenient. After connecting the two platforms through our Zoho integration, your contacts are ready to be sent SMS right from the CRM. Select your contacts and shoot up to 100 messages at once. Be more agile in marketing, and bring more prizes home.

You can send messages to your customers using many options available in Zoho CRM but not text messaging. You need a third-party integration to communicate directly with your customers via text messaging.

Our Zoho Direct SMS integration builds the bridge between the CRM and the SMS gateway. You can send, receive, and keep records of the conversation in the CRM as support tickets. So, you don’t have to switch between platforms when it is time to remind your customers about the upcoming mega sales.

Support agents contact hundreds of customers a day. Each client has unique issues, queries, and attitudes towards the tickets they raise. So, keeping the past conversation history at arm’s length is essential to offer tailored solutions. Also, it gives convenience to the customer relationship managers to speak in the same tone as the customers.

With our Zoho CRM to Direct SMS plugin, great Australian support is at your fingertips. Each reply you receive is organised under the respective contact. So, you can dig into the issues and even refer to any critical statements from months back in a few taps.

Automation saves time and allows reps to do more in a limited time. Besides, emergencies may appear anytime, deporting marketing and sales agents to other tasks. This may result in less engagement with the customers when it’s needed.

If you have Zoho CRM Direct SMS integration installed and running, you can engage with your customers even when you are away. The plugin comes with a message scheduling option and automatically lets you send SMS messages at different times. It is an effective solution if you have fewer resources for marketing.

Reasons to Use Direct SMS Extension

SMS communication has taken the lead in recent years. The 19% Click Through Rate (CTR) is lucrative and has proven superior to traditional email marketing (2.69% CTR in 2022). But spending time on Zoho CRM for data collection and then again on the Direct SMS dashboard to communicate with the customers is inefficient. This is where our Direct SMS integration with Zoho CRM comes to the rescue.

Our Zoho SMS plugins fast forward the communication process by unifying the channels. You can send and receive SMS messages right from the Zoho CRM or Desk using the Direct SMS extension. There are many reasons you would love to opt-in for our messaging plugin, including—

  • SMS communication is possible right from the Zoho CRM with our plugin.
  • It facilitates the automation process by merging fields module when sending a text message.

  • Customisable templates make it easier to reply to customers when it’s an emergency or the nature of the reply is repetitive.

  • You can schedule messages for later or send them right away.

  • Customer replies will be added to the CRM as support tickets under the respective contacts.

  • Tracking past messages is possible in a few clicks.

  • Our SMS plugin is cost-effective and offers excellent usability in a simple yet robust interface.

Why Should you consider SaasPlugin

What Makes SaasPlugin Unique from Its Competitors?

For the last decade, SaasPlugin has been a trusted name who have been developing state-of-art plugins for the Zoho platform. We are Zoho’s advanced partner and help small to large businesses with customised software solutions and expert consultation. Our affordable Zoho extensions fulfil business needs, ensure better productivity and minimise operating costs. Thousands of companies across Australia and neighbouring countries consider SaasPlugin’s products for the following reasons—

  • We are a Zoho accredited integration development company based in Australia.
  • Our Direct SMS extension introduces efficiency in professional communication.

  • We have top-notch in-house plugin developers and knowledgeable support teams to resolve any of your issues within the quickest possible time.

  • Our expert consultants can revamp your business process through state-of-art CRM solutions, apart from handling installation and other critical issues.

Pricing

Our messaging extensions offer a great deal of usability at affordable prices. Be it the Twilio integration, Clickatell, ClickSend, or Burst SMS extension; you will find them reasonably priced. Also, you will get a 10% discount on a yearly subscription.

Monthly

$500USD
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Yearly

$5400USD
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Save more business time and allow your agents a window to do more. Install Direct SMS integration with Zoho CRM and streamline text communication from today!

Related Zoho CRM SMS solutions just for you

Twilio SMS Extension for Zoho CRM

Zoho CRM 2 Burst SMS

ClickSend SMS for Zoho CRM

Related CRM SMS solutions just for you

Twilio SMS Extension for Zoho CRM
ClickSend SMS for Zoho CRM
Zoho CRM 2 Burst SMS

About Us

About Us - SaasPlugin

We are a specialist team of Zoho experts and have served a wide range of clients with cost-effective Zoho CRM solutions for over a decade. Our team of skilled software engineers and developers at SaasPlugin collaborates to deliver sophisticated and user-friendly Zoho extensions for the marketplace. As an Advanced Partner of Zoho, we are committed to building good rapports with our clients and achieving the highest level of customer satisfaction.

Frequently Asked questions

Find the most relevant answers to your queries in our knowledge base. If you have further questions, do not shy away from contacting us and talk to our support team.

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