SMS communication has taken the lead in recent years. The 19% Click Through Rate (CTR) is lucrative and has proven superior to traditional email marketing (2.69% CTR in 2022). But spending time on Zoho CRM for data collection and then again on the Direct SMS dashboard to communicate with the customers is inefficient. This is where our Direct SMS integration with Zoho CRM comes to the rescue.
Our Zoho SMS plugins fast forward the communication process by unifying the channels. You can send and receive SMS messages right from the Zoho CRM or Desk using the Direct SMS extension. There are many reasons you would love to opt-in for our messaging plugin, including—