Twilio SMS Extension for Zoho CRM

Auto populate client’s data into Twilio and send bulk SMS messages right from your Zoho CRM in a few clicks.

Redefine your SMS marketing campaign with our top-notch Twilio SMS extension for Zoho CRM. Send bulk SMS, receive replies, & multiply customer retention rate with a few clicks from your Zoho CRM.

What can you do with Zoho Twilio Integration?

Zoho CRM is loaded with a plethora of features. As a primary aim, the Zoho CRM tool makes the job easier for sales reps and customer managers. However, marketers who utilise the power of SMS marketing struggle to make the best use of this powerful CRM. The reason is nothing but the lack of an SMS gateway integrated within the system. And this has a great impact on the business communication process, which can be streamlined using our Zoho CRM Twilio extension.

With our Twilio Zoho integration tool, you can send SMS messages directly to your customer’s mobile using Zoho CRM. Simply add this plugin to your CRM, and you can access the Twilio SMS gateway without navigating back and forth between the windows. Use the saved data from Zoho CRM, bring changes if necessary and send them to respective customers. And you can do it in bulk order.

Features of Our Twilio Zoho CRM Extension

Modern businesses can’t afford to lose time. But corresponding with the customers through manual messaging consumes a lot of time and effort, which is a major concern. Then again, toggling between Twilio SMS and Zoho CRM when sending SMS messages adds to that concern. Hence, we have developed our Zoho CRM Twilio integration that saves time and minimises keystrokes as well as offers the below features—

ability to send SMS

The most prominent feature of Zoho CRM to Twilio extension is that you can send SMS messages to your customers’ mobiles directly from Zoho CRM.

Custom Template

It allows you to send Single SMS, Bulk SMS, Schedule SMS, Instant SMS, and Personalised SMS from saved templates.

Field Merge

With Twilio to Zoho CRM, you can work on 4 different modules, including Leads, Deals, Contacts, and Meetings.

Automatic Ticket

You can keep track of the whole messaging history for every client while receiving notifications on business alerts.

Look up ACN

Twilio Zoho CRM extension allows custom messages both in preset and instant format. So, you can fast-forward the process of sending messages to your customers.

A cost effective sms marketing

Zoho CRM Twilio plugin suits well with Workflow and Webhook, allowing automation and Personalised messaging.

Why Should you consider SaasPlugin

Why Should You Consider SaasPlugin?

SaasPlugin is a hub for state-of-art plugins for Zoho products and services. With a team of seasoned coders, we bring the best solution to startups, SMEs, and large corporations that automate the business process and boost productivity.

  • We are Zoho certified plugin developers and already have many Zoho plugins in the marketplace.
  • SaasPlugin is Zoho’s Advanced Partner. So, we are among the recommended ones when it comes to quality and reliability.
  • Our Zoho Twilio integration is programmed to reduce your keystrokes and boost efficiency.

  • Twilio SMS for Zoho CRM plugin is affordable and comes with instant support from a team of world-class customer relations executives.

How to Send an SMS Using Twilio SMS Extension for Zoho CRM?

Twilio integration with Zoho CRM aims at streamlining the communication process with minimal keystrokes. The user-friendly UI/UX offers top-notch functionality from installation to sending your first SMS.

  • Set your mobile in the international format, go to the Module page, and select the Send SMS button in the top right corner.

  • Select the option based on your preference from the new window— either template or new message. If you want to send a templated SMS, select likewise and choose your pick from the available templates.
  • Select the second option and write your message in the designated field if you want to create your own. You may use help from the Merge Fields option to import related information in one click. Now, select Send Now button to send the message immediately. Opt-in for Send Later to schedule it for a different time.

  • All of your activities will lead you to the confirmation screen, and you should take action according to your needs and choice.
  • The same goes for sending Bulk SMS, and all you have to do is select Send Bulk SMS option from the widget and follow the above steps.

Please head over to our Knowledge Base or contact our support team to understand better how Zoho CRM Twilio SMS integration works.


Our pricing plan for Twilio extension for Zoho CRM is affordable. Besides, you’ll get an additional 10% discount on yearly subscriptions.





Stop wasting time navigating between Twilio SMS and Zoho CRM to send SMS messages to customers. Install our plugin today to do it in just a few clicks!

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About Us

About Us - SaasPlugin

SaasPlugin has been offering the most tailored Zoho CRM solutions to a wide range of clients across a diverse range of businesses for more than a decade. With a team of highly experienced software engineers with hands-on expertise, we develop the most cost-effective Zoho plugins and extensions suited to your regularly used contemporary Zoho extensions and third-party apps. Our primary focus is to automate your Zoho CRM and other existing Zoho plugins so that you can effectively maintain your business and day-to-day routine without involving manual operation. As an advanced partner of Zoho, we are committed to building a good rapport with our customers and achieving the highest level of customer satisfaction with our unique, flawless and easy-to-use plugins.

Frequently Asked questions

Find the most relevant answers to your queries in our knowledge base. If you have further questions, do not shy away from contacting us and talk to our support team.

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